From initial design to final installation, the questions below reflect what event planners, venue operators, and festival organizers most often ask us — covering Custom Lights design capabilities, transparent pricing, global logistics, and real-world performance. Rooted in 1,500 years of Zigong craftsmanship, every answer draws on our team’s experience delivering fully bespoke Custom Lights installations across 40+ countries. If your question isn’t here, reach out for a free, no-obligation consultation.
A: We have a installation team who can remotely teach you how to install some of simple products through video call, which is efficient and cost-saving.For other complicated products, we will dispatch our professional team to your country.
A: We can make our products usable according to the electricity standard of your country as long as we negociate with each other.
A: Our product price include all manufacture process of products, it doesn’t contain the logistics fee which should be paid based on the real quotation of transportation companies.
A: We promise products can be finished in 20-30 days after you pay them and will be sent to the nearest port of China, and then the period of sea transportation is estimated about 20-60 days depending on the distance between China and your country.
A: Zigong lanterns are a Chinese intangible cultural heritage. Unlike mass-produced lanterns, ours use handcrafted frames, vivid silk fabrics, and precise LED light integration. Each piece is bespoke, with intricate details that reflect traditional craftsmanship, making them unique cultural artworks.
A: Yes. We have created botanical garden installations (e.g., flower-shaped lanterns, glowing tree wraps) that complement natural settings. Our design team will reference your garden’s layout and flora to ensure the lanterns integrate seamlessly with the environment.
A: Definitely. We specialize in event-specific decor, including small-scale (1–2 meters) Christmas-themed lanterns (e.g., snowmen, reindeer) or custom logos. These can be installed in malls, storefronts, or event halls to enhance festive atmospheres.
A: Pricing is based on size, complexity, materials, and shipping distance—there is no MOQ. Even a single 1-meter lantern can be customized. We will provide a detailed quote after confirming your design and requirements.
A: Yes, we have completed projects globally (e.g., Montreal lantern festivals, zoo installations in Europe). You can view our international cases in the Global Impact section of our website or contact us for region-specific references.
A: It depends on the project scale. For small custom pieces (e.g., 1-meter decor), it takes 4–6 weeks (design: 1 week, production: 2–3 weeks, shipping/installation: 1–2 weeks). For large Lantern Festival installations, it may take 3–6 months to allow for design iterations and logistics planning.
A: Our products are designed purely for decoration and viewing, such as animal-shaped lanterns, Chinese dragon installations, or themed sets for festivals. They do not function as primary lighting.
A: We provide global shipping and professional on-site installation. Our team is familiar with international logistics and customs (HS code: 9505900000). We also assist with compliance checks for local venue safety regulations (e.g., electrical standards) to ensure smooth setup.
A: Our products are not ordinary lighting lanterns—they are custom cultural light sculptures crafted with traditional Zigong lantern techniques.
A: Yes, all our products are fully custom. We can create any shape (animals, characters, symbols, etc.) and size—from 1-meter small decor to 50-meter large installations. A 10-meter giraffe lantern is feasible, and our team will tailor the design to your zoo’s venue and theme.
A: Absolutely. We offer free design services. If you don’t have a theme, our team will propose ideas based on your venue (e.g., zoo-themed animal lanterns, mall holiday decor) and share sketches or renderings for your approval before production.